05 Jul, 2016
KQLZ - Click to Rock
Local Time is:
You've just entered the "BenZone"(where incoherency isn't just a side-effect, it's a way of life)
It's best viewed on a screen 800x600 or better with 10pt fonts.
Don't laugh -- it's viewable on mobile devices!!
News & Updates:
(05 Jul, 2016)
I've decided I really need to add a section called "SupportSuck" that chronicles all the support calls with companies who just super FAIL at support.
Yes yes. I realize it's because companies do this on purpose. But when I call support, it's usually because I've found a legit problem the company would probably want to know about.
Just read this link in the New York Times about crappy tech support is a designed feature. It really puts context to why tech support is such a nightmare.
I'm currently working with TrendNet and Pelco about serious flaws in software they've written and the problems they're causing. So far, TrendNet web support has been as expected: Completely worthless. We'll see how Pelco does when they contact me back.
(23 Mar, 2015)
(14 Sep, 2014)
(18 Feb, 2013)
And we survived! The Earth didn't just 'splode!!
(14 Jul, 2012)
Can I just say I love the fact that I can get multiple times the processing power on a fraction of the operating electrical power?
Yes, that's right -- The website has moved from
(16 Mar, 2012)
Who wants to write some tech docs for me? :D
(31 Dec, 2011)
I would also like to say thanks for all the positive feedback users have sent to me on my techtips pages (most notably the Toshiba fix page).
I can guess how irritated you all were when you progressed through the potential repair process by people you can just tell don't care and just want their money for something Toshiba should know better about.
I'm glad you all got your TV's to work (and I know some did not because they had different models). I'm sorry I couldn't help in those cases.
I love hearing back from everyone. Happy New Year!
(8 Aug, 2011)
Nothing to report for the moment. Busy with work.
Things that are still broken: